What type of metal is your jewelry made from?
All of my jewelry is made from sterling silver, using recycled silver as much as possible.
Where do you get your materials?
The majority of my materials purchase materials from Rio Grande. I make an effort to buy items that are made in the U.S and/or are made from recycled metals.
How long will it take my order to arrive?
You order will typically ship out 5-14 business days after it is placed, depending on what you are order and the size of your order. I handmade each individual piece myself and each piece is made-to-order, so I need time to make and process each order.
I need my order expedited. Is that possible?
For a fee, I may be able to process your order more quickly. Please send me an e-mail at firstname.lastname@example.org before placing your order.
How are orders shipped?
Orders are shipped USPS First Class mail. All orders include insurance. You will receive a tracking code once your order has shipped.
Do you ship overseas?
If you live outside of the United States, please email me to get a more precise estimate of shipping before purchasing. If a customs form is required, please note that I need to fill out the form as merchandise and not as a gift. Please be aware of any customs charges in your country. Buyers are responsible for paying any applicable import taxes and/or any other fees in their country.
What is your return policy?
It is important to me that you are 100% satisfied with your purchase. You will be refunded the cost of the item upon receipt of the item (minus the shipping); you will be responsible for the cost of shipping both ways. Returns must be initiated within 14 days of receipt of the item(s).